How To Fix CRM_SSC062 - Enter the item object type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 062

• Message text: Enter the item object type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC062 - Enter the item object type ?

  The SAP error message CRM_SSC062, which states "Enter the item object type," typically occurs in the SAP Customer Relationship Management (CRM) module when a required field for an item in a transaction is not filled out correctly. This error is often encountered when creating or modifying documents such as sales orders, service orders, or other CRM-related items.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Item Object Type: The item object type field is mandatory, and if it is left blank or not properly filled, the system will trigger this error.
  Configuration Issues: There may be issues with the configuration of item types in the CRM system, leading to the system not recognizing the object type.
  User Input Error: The user may have inadvertently skipped the field or entered an invalid value.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that the item object type field is filled in correctly. This field should specify the type of item you are trying to create or modify (e.g., product, service, etc.).
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, check the settings for item types in the CRM system. Ensure that the item object types are correctly defined and active.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the specific transaction you are working with. This can provide insights into what values are acceptable for the item object type.
  
  
  
  User Training:
  
  If this error is common among users, consider providing training or documentation to ensure that users understand the importance of filling in all required fields.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to CRM, such as CRM_ORDER, CRM_SERVICE, etc.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify the item in question.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.