How To Fix CRM_SSC009 - Subscreen &1 is not available for program &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

  • Message number: 009

  • Message text: Subscreen &1 is not available for program &2

  • Show details Hide details
  • What causes this issue?

    An inconsistency occurred in the program-internal tables while
    processing the data necessary for the screen structure. This
    inconsistency is caused by a program/configuration error.
    You entered a screen profile type and the number of a subscreen when
    maintaining a Customizing entry for the screen sequence control:
    The program &V2& is assigned to the screen profile type &V3&.
    However, the screen &V1& which you entered is not a subscreen of the
    program &V2&.

    System Response

    Since incorrect or missing screen control data can lead to unidentified
    program statuses or incorrect application data, the transaction is
    terminated.

    How to fix this error?

    To resolve this problem, inform your System Administration.

    Procedure for System Administrators

    Enter the number of a subscreen in the program &V2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SSC009 - Subscreen &1 is not available for program &2 ?

    The SAP error message CRM_SSC009 indicates that a specific subscreen is not available for the program you are trying to execute. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system cannot find the required subscreen for a particular transaction or program.

    Cause:

    1. Missing Subscreen Configuration: The subscreen may not be configured correctly in the system. This could be due to missing entries in the customizing settings or the subscreen not being activated.
    2. Program or Transaction Issues: The program or transaction you are trying to access may not be correctly linked to the subscreen, or the subscreen may not be defined for the specific context in which you are trying to use it.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain screens or subscreens.
    4. Transport Issues: If the system has recently undergone a transport of changes, the subscreen may not have been transported correctly.

    Solution:

    1. Check Configuration: Verify the configuration settings for the subscreen in the SAP Customizing Implementation Guide (IMG). Ensure that the subscreen is defined and activated for the relevant program.
    2. Review Program/Transaction: Check the program or transaction code to ensure that it is correctly linked to the subscreen. You may need to consult with a developer or functional consultant to review the code.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access the subscreen. You can check this in the user roles and profiles.
    4. Transport Review: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport the missing objects.
    5. Debugging: If you have access to debugging tools, you can debug the program to see where it is failing to find the subscreen. This may provide more insight into the specific cause of the error.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the error message CRM_SSC009. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Review the documentation for the specific module or functionality you are working with to ensure that all necessary components are in place.
    • Community Forums: Consider reaching out to SAP community forums or support channels for additional assistance, as other users may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further investigation.

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