How To Fix CRM_SRV_REQ_H055 - Error while inserting input data into service request extension GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 055

• Message text: Error while inserting input data into service request extension GUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H055 - Error while inserting input data into service request extension GUID &1 ?

  The SAP error message CRM_SRV_REQ_H055 typically occurs when there is an issue with inserting input data into a service request extension. This error can arise due to various reasons, including data inconsistencies, missing required fields, or issues with the underlying data model.
  Causes:
  
  Missing Required Fields: The service request extension may require certain fields to be populated, and if these fields are missing, the error can occur.
  Data Inconsistencies: If the data being inserted does not conform to the expected format or constraints defined in the data model, it can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the operation.
  Technical Issues: There could be issues with the underlying database or application logic that prevent the data from being inserted correctly.
  Custom Enhancements: If there are custom enhancements or modifications in the system, they might interfere with the standard processing of service requests.
  
  Solutions:
  
  Check Required Fields: Ensure that all required fields for the service request extension are populated correctly. Review the data model to identify mandatory fields.
  Validate Data: Check the data being inserted for any inconsistencies or formatting issues. Ensure that it adheres to the expected data types and constraints.
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify service requests. Check the role assignments and authorization objects.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error occurs. This can provide insights into the specific data or logic causing the issue.
  Check Custom Code: If there are any custom enhancements or modifications, review them to ensure they are not causing the error. You may need to consult with the development team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER or CRM_SERVICE to navigate to the service request and check the data.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered the same issue.
  Documentation: Review the official SAP documentation for CRM service requests to understand the data model and required fields better.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.