How To Fix CRM_SRQM_CHKLST_APP523 - @8O@ E - Decision table DT_CRMC_CLST_CLCL is not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

  • Message number: 523

  • Message text: @8O@ E - Decision table DT_CRMC_CLST_CLCL is not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP523 - @8O@ E - Decision table DT_CRMC_CLST_CLCL is not found ?

    The SAP error message "CRM_SRQM_CHKLST_APP523 @8O@ E - Decision table DT_CRMC_CLST_CLCL is not found" typically indicates that the system is unable to locate a specific decision table that is required for processing within the SAP CRM (Customer Relationship Management) module, particularly in the context of service request management or checklist applications.

    Cause:

    1. Missing Decision Table: The decision table DT_CRMC_CLST_CLCL may not have been created or activated in the system.
    2. Transport Issues: If the decision table was supposed to be transported from another system (like a development or quality assurance system) and the transport did not occur successfully, it may be missing in the target system.
    3. Configuration Issues: There may be configuration issues or inconsistencies in the system that prevent the decision table from being recognized.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the decision table, leading to the error.

    Solution:

    1. Check for Existence: Verify if the decision table DT_CRMC_CLST_CLCL exists in the system. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to search for the table.
    2. Create/Activate the Decision Table: If the table does not exist, you may need to create it or activate it if it is in a deactivated state. This may require assistance from a functional consultant or a developer.
    3. Transport the Table: If the table is missing due to transport issues, ensure that the necessary transport requests are created and imported correctly.
    4. Check Configuration: Review the configuration settings related to the checklist application in CRM to ensure everything is set up correctly.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the decision table. This can be checked with the help of a security administrator.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or the decision table name in the SAP Support Portal.
    • Documentation: Review the SAP documentation related to CRM service request management and decision tables for additional context and configuration steps.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.

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