How To Fix CRM_SRQM_CHKLST_APP517 - @8R@ W - No new version for Checklist Profiles is generated in BRF+


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

  • Message number: 517

  • Message text: @8R@ W - No new version for Checklist Profiles is generated in BRF+

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP517 - @8R@ W - No new version for Checklist Profiles is generated in BRF+ ?

    The SAP error message "CRM_SRQM_CHKLST_APP517 @8R@ W - No new version for Checklist Profiles is generated in BRF+" typically indicates that there is an issue with the generation of new versions for checklist profiles in the Business Rule Framework plus (BRF+). This can occur in the context of SAP Customer Relationship Management (CRM) when working with service request management or similar functionalities.

    Cause:

    1. Checklist Profile Configuration: The checklist profile may not be properly configured or activated. If the profile is inactive or not set up correctly, the system will not generate a new version.
    2. Versioning Issues: There may be issues related to versioning in BRF+. If the system is unable to create a new version due to existing versions or conflicts, this error can occur.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify checklist profiles in BRF+.
    4. Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the BRF+ configuration.

    Solution:

    1. Check Checklist Profile Configuration:

      • Go to the BRF+ workbench and verify that the checklist profile is correctly configured and active.
      • Ensure that all necessary attributes and rules are defined.
    2. Review Versioning:

      • Check if there are existing versions of the checklist profile that might be causing conflicts.
      • If necessary, delete or archive old versions that are no longer needed.
    3. Authorization Check:

      • Ensure that the user has the appropriate authorizations to create and manage checklist profiles in BRF+.
      • You may need to consult with your SAP security team to verify and adjust user roles.
    4. Technical Troubleshooting:

      • Check for any system logs or error messages that might provide more context on the issue.
      • If there are database locks or inconsistencies, you may need to perform a system check or consult with your SAP Basis team.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that might address this specific error message. SAP frequently updates its documentation and may have provided specific fixes or patches.
    6. Testing:

      • After making any changes, test the checklist profile generation process to ensure that the error no longer occurs.

    Related Information:

    • BRF+ Documentation: Familiarize yourself with the BRF+ documentation available on the SAP Help Portal for detailed guidance on configuring and managing checklist profiles.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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