How To Fix CRM_SRCL003 - Internal: Error calling CREATE ==> Dump

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRCL - Service Clocks: Messages

• Message number: 003

• Message text: Internal: Error calling CREATE ==> Dump

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRCL003 - Internal: Error calling CREATE ==> Dump ?

  The SAP error message CRM_SRCL003, which indicates an internal error when calling the CREATE function, typically points to an issue within the SAP system that may be related to configuration, data inconsistencies, or system performance. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during the creation of records.
  System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may not be handling certain scenarios correctly.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action can lead to errors.
  
  Solutions:
  
  Check the Dump Analysis: Use transaction code ST22 to analyze the short dump. This will provide detailed information about the error, including the program and line number where the error occurred.
  Review Data: Ensure that all required fields are filled out correctly and that the data being submitted is valid. Check for any inconsistencies in the data.
  Configuration Review: Verify the configuration settings in the CRM system. Ensure that all necessary settings are correctly configured.
  Performance Monitoring: Check system performance using transaction codes like SM50 (to monitor active processes) and ST03N (to analyze workload). If the system is under heavy load, consider optimizing performance.
  Check Custom Code: If there are any custom developments, review the code for potential issues. Debugging the custom code may help identify the problem.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. Use transaction SU53 to check for authorization failures.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  ST22: For analyzing short dumps.
  SM21: For checking system logs.
  SLG1: For application logs that may provide additional context.
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the dump analysis and any relevant logs.
  Documentation: Review SAP documentation related to CRM and the specific functionality you are trying to use, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_SRCL003 error in your SAP system.