How To Fix CRM_SPL_BUPA_FRG0010415 - Indicator "Customer Confirms Delivery" is a required entry field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SPL_BUPA_FRG0010 - Complaints and Returns

• Message number: 415

• Message text: Indicator "Customer Confirms Delivery" is a required entry field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SPL_BUPA_FRG0010415 - Indicator "Customer Confirms Delivery" is a required entry field ?

  The SAP error message CRM_SPL_BUPA_FRG0010415, which states that the indicator "Customer Confirms Delivery" is a required entry field, typically occurs in the context of the SAP Customer Relationship Management (CRM) module when creating or processing business partner data, particularly in scenarios involving delivery confirmations.
  Cause:
  This error indicates that the system requires the "Customer Confirms Delivery" indicator to be set before proceeding. This is often a configuration requirement in the system that mandates confirmation from the customer regarding the delivery of goods or services. The absence of this indicator can prevent the completion of certain processes, such as order processing or delivery management.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration settings in the SAP system. This may involve checking the settings for business partner roles or delivery processes.
  Ensure that the "Customer Confirms Delivery" indicator is configured correctly in the system settings.
  
  
  
  Set the Indicator:
  
  When creating or editing the business partner or transaction, ensure that the "Customer Confirms Delivery" checkbox is checked. This may be found in the relevant tab or section of the business partner or transaction screen.
  
  
  
  Review User Roles and Authorizations:
  
  Ensure that the user has the necessary authorizations to modify the business partner data and set the required indicators.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to business partner management and delivery processes to understand the implications of the "Customer Confirms Delivery" indicator.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the roles assigned to business partners can help clarify why certain fields are required.
  Delivery Processes in SAP CRM: Familiarize yourself with the delivery processes in SAP CRM, as they often dictate the required fields and indicators.
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or articles that may address this specific error message or provide additional context.
  
  By following these steps, you should be able to resolve the error and proceed with your business processes in SAP CRM.