How To Fix CRM_SPL_BUPA_FRG0010101 - Key structure &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SPL_BUPA_FRG0010 - Complaints and Returns

• Message number: 101

• Message text: Key structure &1 is not supported

What causes this issue?

The key structure &V1& cannot be used to read sales data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the key structure CRMT_BUS_SALES_COM. This is the only key structure
valid at present.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SPL_BUPA_FRG0010101 - Key structure &1 is not supported ?

  The SAP error message CRM_SPL_BUPA_FRG0010101 indicates that a specific key structure is not supported in the context of the operation you are trying to perform. This error typically arises in the SAP Customer Relationship Management (CRM) module, particularly when dealing with business partner (BUPA) data.
  Cause:
  
  Unsupported Key Structure: The key structure you are trying to use may not be defined or supported in the system. This can happen if the key structure is not properly configured in the system or if you are trying to access a business partner that does not exist or is not correctly set up.
  Data Model Changes: If there have been recent changes to the data model or configuration settings, it may lead to certain key structures being deprecated or modified.
  Custom Development: If there are custom developments or enhancements in your SAP system, they may not be compatible with the current key structure being used.
  
  Solution:
  
  Check Configuration: Verify the configuration of the business partner settings in the SAP system. Ensure that the key structure you are trying to use is correctly defined and supported.
  Review Data Model: If there have been recent changes to the data model, review those changes to ensure that they have not affected the key structure you are trying to use.
  Consult Documentation: Refer to the SAP documentation or release notes for any changes related to key structures in the version you are using.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the error is occurring and gather more context about the unsupported key structure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Business Partner Configuration: Familiarize yourself with the business partner configuration in SAP CRM, including the key structures and their definitions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing in Development: If possible, replicate the issue in a development or test environment to avoid impacting production data while troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.