How To Fix CRM_SOC_MSG026 - You cannot use search option &1 in combination with search attribute &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SOC_MSG - Message Class for Social Media Log

• Message number: 026

• Message text: You cannot use search option &1 in combination with search attribute &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_MSG026 - You cannot use search option &1 in combination with search attribute &2 ?

  The SAP error message CRM_SOC_MSG026 indicates that there is an issue with the combination of search options and search attributes being used in the SAP CRM system. This error typically arises when a user attempts to perform a search using a specific search option that is not compatible with the selected search attribute.
  Cause:
  The error is caused by the following scenarios:
  
  Incompatible Search Option and Attribute: The search option you are trying to use is not valid for the search attribute you have selected. Each search option is designed to work with specific attributes, and using them together incorrectly will trigger this error.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain search options with specific attributes.
  Data Model Limitations: The underlying data model may not support the combination of the selected search option and attribute.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Compatibility: Review the documentation or configuration settings to ensure that the search option you are using is compatible with the search attribute. You may need to consult with your SAP administrator or refer to the SAP Help Portal for guidance on valid combinations.
  
  
  Change Search Option or Attribute: If you find that the combination is indeed incompatible, try selecting a different search option or a different search attribute that is compatible with the one you are using.
  
  
  Review Customizations: If your organization has made customizations to the CRM system, check if any custom search options or attributes have been defined that might be causing the issue.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  
  
  Testing: After making changes, perform a test search to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM search functionalities to understand the valid combinations of search options and attributes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or configuring search options and attributes in SAP CRM.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.