How To Fix CRM_SOC_ARCHIVE008 - Unable to lock social post &1; will not be deleted

CRM_SOC_ARCHIVE008 - Overview

• Message type: E = Error

• Message class: CRM_SOC_ARCHIVE - Message Class for Social Media Archive

• Message number: 008

• Message text: Unable to lock social post &1; will not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_ARCHIVE008 - Unable to lock social post &1; will not be deleted ?

  The SAP error message CRM_SOC_ARCHIVE008 indicates that the system is unable to lock a social post identified by the key &1, which prevents it from being deleted. This error typically arises during the archiving process of social posts in the SAP Customer Relationship Management (CRM) system.
  
  Cause:
  
  Locking Issues: The social post may be currently in use or locked by another process or user, preventing the archiving process from obtaining the necessary lock.
  Database Constraints: There may be database constraints or issues that prevent the deletion of the social post.
  Authorization Issues: The user executing the archiving process may not have the necessary authorizations to delete the social post.
  System Configuration: There may be configuration settings in the CRM system that affect the archiving and deletion of social posts.
  
  
  Solution:
  
  Check Locks: Use transaction code SM12 to check for any existing locks on the social post. If you find a lock, determine which user or process is