How To Fix CRM_SMF013 - Exception occurred at: &1 : &2 : &3

CRM_SMF013 - Overview

• Message type: E = Error

• Message class: CRM_SMF - Service Manager Framework Messages

• Message number: 013

• Message text: Exception occurred at: &1 : &2 : &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SMF013 - Exception occurred at: &1 : &2 : &3 ?

  The SAP error message CRM_SMF013 indicates that an exception occurred in the SAP Customer Relationship Management (CRM) system. The message typically includes parameters that provide additional context about the error, such as the location (function module or program) where the exception occurred, and possibly other relevant details.
  
  Cause:
  The specific cause of the CRM_SMF013 error can vary widely, but common reasons include:
  
  Data Issues: Invalid or inconsistent data being processed, such as missing mandatory fields or incorrect data types.
  Configuration Problems: Incorrect settings in the CRM system or related components that lead to unexpected behavior.
  Custom Code: Errors in custom ABAP code or enhancements that interfere with standard processing.
  System Performance: Resource constraints or performance issues that lead to timeouts or failures in processing.
  Integration Issues: Problems with interfaces to other systems or modules that may not be functioning correctly.
  
  
  Solution:
  To resolve the CRM_SMF013 error, you can follow these steps:
  
  
  Check the Parameters: Analyze the parameters (&1, &2, &3)