How To Fix CRM_SME_MKT_CPG013 - Service call started

CRM_SME_MKT_CPG013 - Overview

• Message type: E = Error

• Message class: CRM_SME_MKT_CPG - SME for Marketing Campaigns

• Message number: 013

• Message text: Service call started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SME_MKT_CPG013 - Service call started ?

  The SAP error message CRM_SME_MKT_CPG013, which indicates that a service call has started, typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of marketing or service management processes. This message may not necessarily indicate an error but rather a status update regarding the initiation of a service call.
  Possible Causes:
  
  Service Call Initialization: The message may simply indicate that a service call has been initiated, and there may not be an actual error.
  
  Configuration Issues: There could be misconfigurations in the CRM system that affect how service calls are processed.
  System Performance: If the system is slow or unresponsive, it may lead to delays in processing service calls, which could trigger this message.
  Authorization Issues: Users may not have the necessary permissions to execute certain actions related to service calls.
  Data Integrity Issues: Missing or incorrect data in the service call records could lead to issues during processing.
  
  Solutions:
  
  Check System