How To Fix CRM_SHIPPING051 - The shipping data for GUID &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 051

• Message text: The shipping data for GUID &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING051 - The shipping data for GUID &1 could not be found ?

  The SAP error message CRM_SHIPPING051 indicates that the system could not find the shipping data for a specific GUID (Globally Unique Identifier). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process shipping-related information.
  Causes:
  
  Missing Data: The shipping data for the specified GUID may not exist in the database. This could happen if the data was never created or if it was deleted.
  Incorrect GUID: The GUID provided may be incorrect or malformed, leading the system to search for a non-existent record.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues where the shipping data has not been properly transferred or updated.
  Authorization Issues: The user may not have the necessary permissions to view the shipping data, leading to the appearance that it does not exist.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper retrieval of shipping data.
  
  Solutions:
  
  Verify the GUID: Check the GUID being used to ensure it is correct and corresponds to an existing shipping record.
  Check Data Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., CRMD_ORDER, CRMD_SHIPPING) to see if the shipping data exists for the given GUID.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to re-trigger data transfers or check for errors in the integration.
  User Authorizations: Verify that the user has the necessary authorizations to access shipping data. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Logs: Check system logs (transaction SLG1) for any related error messages that might provide more context on why the shipping data could not be found.
  Recreate Data: If the shipping data is indeed missing and should exist, you may need to recreate it through the appropriate transaction or process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_SHIPPING for managing and viewing CRM orders and shipping data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Review SAP documentation related to CRM shipping processes to understand how shipping data is managed and what might lead to this error.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.