How To Fix CRM_SHIPPING027 - The shipping data for reference GUID &1 is not available in object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 027

• Message text: The shipping data for reference GUID &1 is not available in object buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING027 - The shipping data for reference GUID &1 is not available in object buffer ?

  The SAP error message CRM_SHIPPING027 indicates that the system is unable to find the shipping data for a specific reference GUID in the object buffer. This can occur in the context of SAP Customer Relationship Management (CRM) when the system is trying to access shipping-related information that has not been loaded into memory or is not available in the database.
  Causes:
  
  Object Buffer Issues: The object buffer may not have been populated with the required shipping data, possibly due to a lack of recent access or updates.
  Data Deletion: The shipping data for the specified GUID may have been deleted or archived, making it unavailable for retrieval.
  Incorrect GUID: The GUID provided in the error message may be incorrect or not correspond to any existing shipping data.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper loading of shipping data into the object buffer.
  Database Issues: There could be underlying database issues that prevent the retrieval of the required data.
  
  Solutions:
  
  Check the GUID: Verify that the GUID provided in the error message is correct and corresponds to existing shipping data.
  Refresh Object Buffer: You can try to refresh the object buffer. This can be done by accessing the relevant transaction or by using the transaction code SM12 to check for locks and SM21 for system logs.
  Reprocess the Data: If the shipping data is missing, you may need to reprocess the relevant transactions that generate shipping data to ensure it is available in the system.
  Check Data Deletion/Archiving: Investigate whether the shipping data has been deleted or archived. If so, you may need to restore it from an archive or recreate it.
  System Configuration Review: Review the configuration settings related to shipping data in the CRM system to ensure everything is set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DELIVERY, and CRM_SHIP to navigate shipping data.
  SAP Documentation: Refer to SAP Help documentation for CRM shipping processes to understand how data is managed and accessed.
  Performance Monitoring: Monitor system performance and object buffer usage to identify any potential bottlenecks or issues that could lead to this error.
  
  If the issue persists after trying the above solutions, it may be necessary to engage with SAP support or your internal SAP technical team for further investigation and resolution.