How To Fix CRM_SERVICEPLAN_I801 - Of &1 selected contracts, &2 items can be assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 801

• Message text: Of &1 selected contracts, &2 items can be assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I801 - Of &1 selected contracts, &2 items can be assigned ?

  The SAP error message CRM_SERVICEPLAN_I801 typically occurs in the context of service planning within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the assignment of items to selected contracts in the service plan.
  Cause:
  The error message "Of &1 selected contracts, &2 items can be assigned" suggests that there is a mismatch between the number of selected contracts and the number of items that can actually be assigned to those contracts. This can happen due to several reasons:
  
  Contract Status: The selected contracts may not be in a status that allows for item assignment (e.g., they may be inactive or closed).
  Item Compatibility: The items you are trying to assign may not be compatible with the selected contracts due to various reasons such as item type, service category, or other restrictions.
  Configuration Issues: There may be configuration settings in the system that prevent the assignment of certain items to specific contracts.
  Data Integrity Issues: There could be issues with the data integrity of the contracts or items, such as missing or incorrect information.
  
  Solution:
  To resolve the CRM_SERVICEPLAN_I801 error, you can take the following steps:
  
  
  Check Contract Status: Verify that the selected contracts are active and in a status that allows for item assignment. If they are inactive or closed, you may need to reactivate or create new contracts.
  
  
  Review Item Compatibility: Ensure that the items you are trying to assign are compatible with the selected contracts. Check the item types and any restrictions that may apply.
  
  
  Configuration Review: Review the configuration settings in the SAP system related to service contracts and items. Ensure that there are no restrictions preventing the assignment.
  
  
  Data Validation: Check the data associated with the contracts and items for any inconsistencies or missing information. Correct any issues found.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Testing: After making the necessary changes, test the assignment process again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to service contracts and service planning, such as CRM_ORDER or CRM_SERVICE.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the assignment of items to contracts.
  SAP Community and Forums: Engage with the SAP community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.