How To Fix CRM_SERVICEPLAN_I502 - &1 transactions with &2 items are extracted to BI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 502

• Message text: &1 transactions with &2 items are extracted to BI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I502 - &1 transactions with &2 items are extracted to BI ?

  The SAP error message CRM_SERVICEPLAN_I502 typically indicates an issue related to the extraction of service plan transactions to Business Intelligence (BI). This error can occur in the context of SAP Customer Relationship Management (CRM) when there are problems with the data being extracted or the configuration of the extraction process.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data that is being extracted, such as missing or incorrect entries in the service plan transactions.
  Configuration Issues: The extraction configuration in the CRM system may not be set up correctly, leading to issues during the extraction process.
  Authorization Issues: The user executing the extraction may not have the necessary authorizations to access the required data.
  Technical Issues: There could be technical problems with the BI system or the connection between CRM and BI.
  
  Solution:
  
  Check Data Consistency: Review the service plan transactions to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Review Extraction Configuration: Verify the configuration settings for the extraction process in the CRM system. Ensure that the data sources and mappings are correctly defined.
  User Authorizations: Check the authorizations of the user executing the extraction. Ensure that they have the necessary permissions to access the data.
  Monitor Technical Logs: Look at the technical logs in both the CRM and BI systems to identify any underlying issues that may be causing the error.
  Re-run the Extraction: After addressing any identified issues, try re-running the extraction process to see if the error persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and BI for detailed information on data extraction processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.