How To Fix CRM_SERVICEPLAN_I323 - Target transaction type &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 323

• Message text: Target transaction type &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I323 - Target transaction type &1 is not available ?

  The SAP error message CRM_SERVICEPLAN_I323 indicates that the target transaction type specified in your service plan is not available. This can occur in the context of SAP Customer Relationship Management (CRM) when trying to create or manage service plans, and it typically means that the system cannot find the specified transaction type in the configuration.
  Cause:
  
  Missing Configuration: The target transaction type may not be defined in the system. This could be due to a missing entry in the customizing settings.
  Incorrect Transaction Type: The transaction type specified may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the specified transaction type.
  Inactive Transaction Type: The transaction type might be inactive or not properly set up in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for service plans.
  Verify that the target transaction type is defined and correctly configured.
  Ensure that the transaction type is active and available for use.
  
  
  
  Verify Transaction Type:
  
  Double-check the spelling and format of the transaction type you are trying to use.
  Ensure that it matches the expected format in the system.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the target transaction type.
  If necessary, consult with your SAP security team to adjust the authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to service plans and transaction types for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making any changes, test the service plan again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Types in SAP CRM: Transaction types are used to categorize and manage different types of business processes in SAP CRM. Each transaction type can have specific settings and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.