How To Fix CRM_SERVICEPLAN_I314 - Enter a target transaction type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SERVICEPLAN_I -

  • Message number: 314

  • Message text: Enter a target transaction type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SERVICEPLAN_I314 - Enter a target transaction type ?

    The SAP error message CRM_SERVICEPLAN_I314 with the description "Enter a target transaction type" typically occurs in the context of service planning within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field for the target transaction type has not been filled in, which is necessary for the system to process the service plan correctly.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Input: The user has not entered a value in the "Target Transaction Type" field when trying to create or modify a service plan.
    2. Configuration Issues: There may be issues with the configuration of the service planning module, where the target transaction type is not properly defined or is missing.
    3. User Authorization: The user may not have the necessary authorizations to access or modify the target transaction type.

    Solution:

    To resolve the error, you can take the following steps:

    1. Enter Target Transaction Type:

      • Go back to the screen where the error occurred and ensure that you have filled in the "Target Transaction Type" field. This field is usually mandatory, so make sure to select an appropriate transaction type from the available options.
    2. Check Configuration:

      • If you are an administrator or have access to configuration settings, check the configuration for service planning in the SAP system. Ensure that the target transaction types are correctly defined in the system.
      • You can do this by navigating to the relevant customizing settings in the SAP IMG (Implementation Guide) under CRM settings.
    3. User Authorization:

      • Verify that the user has the necessary authorizations to access and modify the target transaction type. If not, you may need to work with your SAP security team to grant the appropriate permissions.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to service planning and transaction types for any additional guidance or specific requirements.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Types: In SAP CRM, transaction types are used to categorize and manage different types of service requests, orders, or activities. Each transaction type may have specific settings and behaviors.
    • Service Planning: This is a process in SAP CRM that involves planning and managing service activities, resources, and schedules to meet customer needs effectively.
    • SAP Notes: You can search for SAP Notes related to CRM_SERVICEPLAN_I314 in the SAP Support Portal for any patches or updates that may address this issue.

    By following these steps, you should be able to resolve the error and continue with your service planning activities in SAP CRM.

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