How To Fix CRM_SERVICEPLAN_I007 - Service interval number &1 contains characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 007

• Message text: Service interval number &1 contains characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I007 - Service interval number &1 contains characters ?

  The SAP error message CRM_SERVICEPLAN_I007 indicates that the service interval number you are trying to enter contains invalid characters. This typically occurs in the context of service planning or service management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is triggered when the input for the service interval number includes characters that are not allowed. This could be due to:
  
  Typographical errors (e.g., entering letters or special characters instead of numbers).
  Copy-pasting data from another source that includes non-numeric characters.
  Incorrect configuration or data entry in the service plan.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input: Ensure that the service interval number you are entering consists only of numeric characters. Remove any letters, spaces, or special characters.
  
  
  Data Validation: If you are copying data from another source, paste it into a text editor first to check for hidden characters or formatting issues before entering it into SAP.
  
  
  Review Configuration: If the error persists, review the configuration settings for service intervals in your SAP system to ensure that they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on valid formats for service interval numbers.
  
  
  User Training: If this is a recurring issue, consider providing training for users on how to correctly enter data in the system.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this issue or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with service planning, such as CRMD_ORDER for service orders.
  Field Lengths and Formats: Understand the field lengths and formats defined in your system for service interval numbers, as these can vary based on configuration.
  Error Logs: Review system logs or error messages for additional context that might help in diagnosing the issue.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.