How To Fix CRM_SERVICEPLAN_I003 - Changes to scheduling type or service plan type only for empty item list

CRM_SERVICEPLAN_I003 - Overview

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 003

• Message text: Changes to scheduling type or service plan type only for empty item list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I003 - Changes to scheduling type or service plan type only for empty item list ?

  The SAP error message CRM_SERVICEPLAN_I003 indicates that changes to the scheduling type or service plan type can only be made when the item list is empty. This error typically occurs in the context of service management within SAP CRM (Customer Relationship Management) when attempting to modify a service plan or scheduling type that already has associated items.
  
  Cause:
  The primary cause of this error is that the system is designed to prevent changes to the scheduling type or service plan type if there are existing items associated with the service plan. This is a safeguard to ensure data integrity and consistency, as changing these parameters could affect the existing items and their scheduling.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item List: Review the service plan or scheduling entry to see if there are any items associated with it. If there are items, you will need to either remove them or