How To Fix CRM_SERVICE_UI002 - Error in data collection for screen &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_UI - Messages for Service Interface

• Message number: 002

• Message text: Error in data collection for screen &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_UI002 - Error in data collection for screen &1 ?

  The SAP error message CRM_SERVICE_UI002, which states "Error in data collection for screen &1," typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with data retrieval for a specific screen or transaction. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the database that the screen is trying to access.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to data retrieval problems.
  Authorization Issues: The user may not have the necessary authorizations to access certain data.
  Custom Code Errors: If there are custom enhancements or modifications in the CRM system, errors in the code can lead to this message.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data in the relevant tables to ensure that all required fields are populated and consistent.
  Review Configuration: Check the configuration settings for the CRM application to ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data required for the screen.
  Debugging: If custom code is involved, use the debugger to identify any issues in the code that may be causing the error.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Performance Monitoring: Monitor system performance to identify any bottlenecks or timeouts that may be affecting data retrieval.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to service management.
  SAP Notes: Search for SAP Notes related to CRM_SERVICE_UI002 in the SAP Support Portal for any known issues or patches.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.