How To Fix CRM_SERVICE_QUOTATIO007 - Action was ignored; transaction type &1 is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_QUOTATIO -

• Message number: 007

• Message text: Action was ignored; transaction type &1 is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_QUOTATIO007 - Action was ignored; transaction type &1 is inactive ?

  The SAP error message CRM_SERVICE_QUOTATION007 indicates that the action you are trying to perform is being ignored because the transaction type specified (denoted as &1) is inactive. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service quotations.
  Cause:
  
  Inactive Transaction Type: The transaction type you are trying to use is not active in the system. This could be due to configuration settings where the transaction type has been deactivated or not properly set up.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform actions related to the specified transaction type.
  Configuration Errors: There may be issues in the configuration of the CRM system, such as missing or incorrect settings for the transaction type.
  
  Solution:
  
  
  Activate the Transaction Type:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Customer Relationship Management > Service > Service Order Management > Define Transaction Types.
  Check the status of the transaction type in question. If it is inactive, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform actions related to the transaction type. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Review Configuration:
  
  Verify that all necessary configurations for the transaction type are correctly set up. This includes checking for any dependencies or related settings that might affect the transaction type's activity.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type for any additional configuration steps or requirements.
  
  
  
  Testing:
  
  After making changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the behavior and characteristics of business transactions. Each transaction type can have specific settings that determine how it behaves in the system.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully perform the desired action in SAP CRM.