How To Fix CRM_SERVICE_OS010 - Component &1 does not exist and will not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 010

• Message text: Component &1 does not exist and will not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS010 - Component &1 does not exist and will not be saved ?

  The SAP error message "CRM_SERVICE_OS010: Component &1 does not exist and will not be saved" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to save a service order or a related object that references a component that is not defined in the system.
  Cause:
  
  
  Missing Component: The component you are trying to use (indicated by &1 in the error message) does not exist in the system. This could be due to:
  
  The component not being created in the system.
  The component being deleted or marked as inactive.
  A typo or incorrect entry when specifying the component.
  
  
  
  Configuration Issues: The configuration settings for the service order or the component may not be set up correctly.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or use the component.
  
  
  Solution:
  
  
  Check Component Existence:
  
  Go to the relevant transaction (e.g., CRMD_ORDER or similar) and check if the component exists in the system.
  Use transaction codes like CS03 (Display Material) or CS02 (Change Material) to verify if the component is defined.
  
  
  
  Create or Activate Component:
  
  If the component does not exist, you may need to create it using the appropriate transaction (e.g., CS01 for creating a Bill of Materials).
  If the component exists but is inactive, you may need to activate it.
  
  
  
  Verify Configuration:
  
  Check the configuration settings related to service orders and components in the SAP Customizing Implementation Guide (SPRO).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the component. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to the error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing components and service orders in SAP CRM.
  User Manuals: Refer to user manuals or training materials for guidance on managing components in service orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.