How To Fix CRM_SERVICE_I213 - Scheduling parameter &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 213

• Message text: Scheduling parameter &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I213 - Scheduling parameter &1 does not exist ?

  The SAP error message CRM_SERVICE_I213 with the description "Scheduling parameter &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a scheduling parameter that has not been defined or is not available in the system.
  Cause:
  
  Missing Configuration: The scheduling parameter referenced by &1 is not defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Parameter Name: The parameter name being referenced might be misspelled or incorrectly formatted.
  Transport Issues: If the system has recently undergone a transport of configuration settings, the parameter may not have been included or properly transported.
  Version Compatibility: There may be compatibility issues if the system has been upgraded or if there are inconsistencies between different environments (e.g., development, testing, production).
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration settings in the SAP CRM system and verify if the scheduling parameter exists. You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking under the CRM service settings.
  If the parameter does not exist, you may need to create it based on your business requirements.
  
  
  
  Verify Parameter Name: 
  
  Double-check the parameter name being used in the transaction or program that triggered the error. Ensure that it is spelled correctly and matches the expected format.
  
  
  
  Transport Check: 
  
  If the error occurred after a transport, check the transport logs to ensure that all necessary objects were included in the transport request. If not, you may need to re-transport the missing configuration.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific version of your CRM system to see if there are any known issues or additional configuration steps required for scheduling parameters.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and CRMD_ORDERADM_H (Order Header) to navigate through the CRM settings.
  SAP Notes: Search for SAP Notes related to CRM scheduling parameters for any patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.