How To Fix CRM_SERVICE_H007 - Error while entering input data &1 in the service header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_H - Service: Service Header - Message Class

• Message number: 007

• Message text: Error while entering input data &1 in the service header

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_H007 - Error while entering input data &1 in the service header ?

  The SAP error message CRM_SERVICE_H007 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the input data in the service header. This error indicates that the system has encountered a problem while processing the input data for a service request or service order.
  Cause:
  The error can be caused by several factors, including:
  
  
  Invalid Input Data: The data entered in the service header may not meet the required format or constraints defined in the system. This could include incorrect data types, missing mandatory fields, or values that do not conform to predefined lists.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the data being entered. This could involve settings related to service categories, service types, or other related master data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to enter certain data in the service header.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the CRM system, they may be causing unexpected behavior when processing the input data.
  
  
  Solution:
  To resolve the CRM_SERVICE_H007 error, you can take the following steps:
  
  
  Check Input Data: Review the data you are entering in the service header. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review Configuration: Check the configuration settings related to service management in the CRM system. Ensure that all necessary service categories and types are properly defined and activated.
  
  
  Authorization Check: Verify that the user has the appropriate authorizations to create or modify service headers. You may need to consult with your SAP security team to ensure the user roles are correctly assigned.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered. This may help in pinpointing the exact cause of the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system. There may be known issues or patches available that address this error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the exact input data and any relevant configuration settings.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error.
  Transaction Codes: Familiarize yourself with transaction codes related to service management in CRM, such as CRMD_ORDER, to navigate and troubleshoot effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_SERVICE_H007 error in your SAP system.