How To Fix CRM_SERVICE_ENT002 - Response profile &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_ENT - Service Agreements (SLA)

• Message number: 002

• Message text: Response profile &1 does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_ENT002 - Response profile &1 does not exist ?

  The SAP error message CRM_SERVICE_ENT002 indicates that the response profile specified in the system does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a service request or when accessing a service-related function that requires a valid response profile.
  
  Cause:
  
  Missing Response Profile: The specified response profile (&1) is not defined in the system. This could be due to a configuration issue or because the profile was deleted or never created.
  Incorrect Configuration: The system might be configured to use a response profile that is not valid or has been incorrectly set up.
  Transport Issues: If the system has recently undergone a transport of changes, the response profile may not have been included in the transport request.
  
  
  Solution:
  
  
  Check Response Profile Configuration:
  
  Go to the SAP CRM configuration settings and navigate to the area where response profiles are defined.
  Verify if the response profile you are trying to