How To Fix CRM_SERV_ACCOUNTING247 - Own logical system cannot be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

  • Message number: 247

  • Message text: Own logical system cannot be determined

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING247 - Own logical system cannot be determined ?

    The SAP error message CRM_SERV_ACCOUNTING247, which states "Own logical system cannot be determined," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to identify the logical system associated with the current transaction or data processing. This can happen for various reasons, often related to configuration or data inconsistencies.

    Causes:

    1. Missing Logical System Configuration: The logical system for the client may not be defined in the system settings.
    2. Incorrect Client Settings: The client settings may not be properly configured to recognize the logical system.
    3. Transport Layer Issues: If the system is part of a transport layer, there may be issues with the transport configuration.
    4. Data Inconsistencies: There may be inconsistencies in the data that prevent the system from determining the logical system.
    5. Missing or Incorrect RFC Destination: The Remote Function Call (RFC) destination may not be set up correctly, leading to issues in communication between systems.

    Solutions:

    1. Check Logical System Configuration:

      • Go to transaction SCC4 and ensure that the logical system is defined for your client.
      • Ensure that the logical system name is correctly assigned to the client.
    2. Verify Client Settings:

      • In transaction SPRO, navigate to SAP Customizing Implementation Guide > Cross-Application Components > General Settings > Logical System and check the settings.
      • Ensure that the logical system is correctly assigned to the relevant organizational units.
    3. Review Transport Layer Configuration:

      • Check the transport layer settings in transaction SE03 or SE09 to ensure that the logical system is included in the transport routes.
    4. Check RFC Destinations:

      • Use transaction SM59 to check the RFC destinations. Ensure that the destination is correctly configured and that the connection is working.
      • Test the RFC connection to ensure that it can communicate with the target system.
    5. Data Consistency Check:

      • Run consistency checks on the relevant data to ensure that there are no inconsistencies that could be causing the issue.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC4, SPRO, SM59, and SE03 for configuration and troubleshooting.
    • Documentation: Review SAP documentation related to logical systems and CRM configuration for a deeper understanding of how logical systems are used within the SAP environment.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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