How To Fix CRM_SERV_ACCOUNTING236 - Program started in background, see application log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 236

• Message text: Program started in background, see application log for details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING236 - Program started in background, see application log for details ?

  The SAP error message "CRM_SERV_ACCOUNTING236: Program started in background, see application log for details" typically indicates that a background job related to service accounting has been initiated, but there are issues that need to be addressed. This message is often associated with the CRM (Customer Relationship Management) module in SAP.
  Cause:
  
  
  Background Job Issues: The error suggests that a background job was triggered, but it encountered problems during execution. This could be due to various reasons such as:
  
  Missing or incorrect configuration settings.
  Data inconsistencies or missing data required for processing.
  Authorization issues preventing the job from executing properly.
  System performance issues or timeouts.
  
  
  
  Application Log: The message indicates that further details can be found in the application log. This log will provide specific error messages or warnings that can help identify the root cause of the issue.
  
  
  Solution:
  
  
  Check Application Log:
  
  Go to transaction code SLG1 in SAP.
  Enter the relevant object and sub-object related to the CRM service accounting.
  Review the logs for any error messages or warnings that provide more context about the failure.
  
  
  
  Analyze the Background Job:
  
  Use transaction code SM37 to check the status of the background job.
  Look for any job that corresponds to the time the error occurred and check its status (e.g., finished, canceled, or error).
  Review the job log for any specific error messages.
  
  
  
  Data Validation:
  
  Ensure that all necessary data for the service accounting process is complete and accurate.
  Check for any missing master data or transactional data that might be required.
  
  
  
  Configuration Review:
  
  Verify that the configuration settings for service accounting in CRM are correct.
  Ensure that all necessary customizing settings are in place.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the job has the necessary authorizations to perform the actions required by the background job.
  
  
  
  System Performance:
  
  If the issue is related to system performance, consider checking system resources and performance metrics to ensure that the system is not overloaded.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for CRM service accounting for more details on configuration and troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error message.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.