How To Fix CRM_SERV_ACCOUNTING228 - No organizations in Service could be determined for company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 228

• Message text: No organizations in Service could be determined for company code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING228 - No organizations in Service could be determined for company code &1 ?

  The SAP error message CRM_SERV_ACCOUNTING228 indicates that the system could not determine any organizations in the Service module for the specified company code. This error typically arises in the context of service management and accounting processes within SAP CRM (Customer Relationship Management).
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Configuration: The organizational structure for the service area may not be properly configured in the system. This includes missing entries in the relevant tables or settings that link the company code to the service organization.
  
  
  Incorrect Company Code: The company code specified in the transaction may not be correctly set up or may not have any associated service organizations.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data records related to service organizations, such as service contracts, service orders, or customer master data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the service organizations related to the specified company code.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SPRO transaction (SAP Reference IMG) and navigate to the configuration settings for Service Management.
  Ensure that the service organization is correctly assigned to the company code in the relevant configuration settings.
  
  
  
  Verify Company Code:
  
  Check if the company code specified in the transaction is valid and correctly set up in the system.
  Ensure that the company code has been assigned to a service organization.
  
  
  
  Review Master Data:
  
  Check the master data records for service organizations, service contracts, and service orders to ensure that they are correctly maintained and linked to the appropriate company code.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service organizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction to identify where the determination of the service organization is failing. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11 (Data Dictionary), and SE37 (Function Module) for further investigation.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_SERV_ACCOUNTING228.