How To Fix CRM_SERV_ACCOUNTING213 - Reset is started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 213

• Message text: Reset is started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING213 - Reset is started ?

  The SAP error message "CRM_SERV_ACCOUNTING213 Reset is started" typically indicates that a reset process has been initiated in the context of service accounting within the SAP Customer Relationship Management (CRM) module. This message can arise in various scenarios, often related to service order processing, billing, or accounting entries.
  Cause:
  
  Service Order Processing: The error may occur when there is an issue with the service order that requires a reset of the accounting documents.
  Billing Issues: If there are discrepancies in billing documents or if a billing run is interrupted, a reset may be initiated.
  Data Inconsistencies: Inconsistencies in the data related to service accounting can trigger this message.
  User Actions: Manual actions taken by users, such as attempting to reverse or reset accounting documents, can also lead to this message.
  
  Solution:
  
  Check the Status of the Service Order: Ensure that the service order is in a valid state and that all necessary data is complete.
  Review Accounting Documents: Look for any inconsistencies or errors in the accounting documents related to the service order or billing.
  Transaction Logs: Check transaction logs for any errors or warnings that may provide more context about the reset process.
  Reprocess the Billing: If the reset is related to billing, try reprocessing the billing documents to see if the issue resolves itself.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, and others that may help in diagnosing the issue.
  Documentation: Review SAP documentation related to service accounting and billing processes to understand the expected workflows and data requirements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the "CRM_SERV_ACCOUNTING213 Reset is started" error message.