How To Fix CRM_SD_BILLING011 - No sales volume found for agreement &1; filter &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SD_BILLING - CRM Billing Integration to SD Billing

• Message number: 011

• Message text: No sales volume found for agreement &1; filter &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SD_BILLING011 - No sales volume found for agreement &1; filter &2 ?

  The SAP error message CRM_SD_BILLING011 indicates that there is no sales volume found for a specific agreement and filter criteria in the context of billing in the SAP Customer Relationship Management (CRM) module. This error typically arises during the billing process when the system is unable to find any relevant sales volume data associated with the specified agreement.
  Causes:
  
  No Sales Volume Data: There may be no sales volume recorded for the specified agreement in the system. This could be due to a lack of sales transactions or incorrect data entry.
  Incorrect Agreement or Filter: The agreement number or filter criteria provided may be incorrect or not applicable, leading to no matching records.
  Data Synchronization Issues: If the data between the CRM and other systems (like ERP) is not synchronized, it may lead to discrepancies in sales volume data.
  Status of Agreement: The agreement might be in a status that does not allow for billing, such as being inactive or closed.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales volume data.
  
  Solutions:
  
  Verify Agreement and Filter: Check the agreement number and filter criteria to ensure they are correct and applicable. Make sure that the agreement is active and valid.
  Check Sales Volume Data: Review the sales volume data in the system to confirm that there are indeed sales transactions associated with the agreement. If not, you may need to create or update the relevant sales orders.
  Data Synchronization: Ensure that data synchronization between CRM and ERP systems is functioning correctly. If there are discrepancies, you may need to run synchronization jobs or check for errors in data transfer.
  Review Agreement Status: Check the status of the agreement to ensure it is in a state that allows for billing. If it is inactive or closed, you may need to reactivate it or create a new agreement.
  User Authorizations: Confirm that the user has the necessary authorizations to access the sales volume data. If not, work with your SAP security team to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) or CRM_ORDER to check the details of the agreement and related sales orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for CRM billing processes to understand the expected data flow and requirements for agreements and sales volume.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.