How To Fix CRM_SCHEDLIN402 - Schedule line must not be deleted; &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 402

• Message text: Schedule line must not be deleted; &1 &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN402 - Schedule line must not be deleted; &1 &2 &3 ?

  The SAP error message CRM_SCHEDLIN402 indicates that a schedule line cannot be deleted due to certain constraints or conditions that are not being met. This error typically arises in the context of sales orders, service orders, or other related documents in the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error message can occur due to several reasons, including:
  
  Dependencies on Other Documents: The schedule line may be linked to other documents (e.g., delivery, billing) that prevent its deletion.
  Status of the Schedule Line: The schedule line may be in a status that does not allow deletion (e.g., confirmed, delivered).
  Custom Logic or Enhancements: There may be custom logic or user exits that enforce rules preventing the deletion of certain schedule lines.
  Incomplete Data: The schedule line may have incomplete or inconsistent data that prevents it from being deleted.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Dependencies: Review any related documents (like deliveries or invoices) that may be linked to the schedule line. If there are dependencies, you may need to delete or modify those documents first.
  
  
  Review Schedule Line Status: Check the status of the schedule line. If it is confirmed or has been processed in some way, you may need to reverse or cancel those actions before deletion.
  
  
  Consult Custom Logic: If there are custom enhancements or user exits in your SAP system, consult with your ABAP developer or SAP consultant to understand if there are specific rules preventing deletion.
  
  
  Data Consistency: Ensure that all required fields and data for the schedule line are complete and consistent. If there are issues, correct them before attempting to delete the schedule line again.
  
  
  Use Transaction Codes: Use relevant transaction codes (like VA02 for sales orders) to navigate to the schedule line and check its details.
  
  
  SAP Notes and Documentation: Check SAP Notes or the official SAP documentation for any known issues or additional guidance related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to sales and service orders, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or requires deeper investigation.
  User Permissions: Ensure that the user has the necessary permissions to delete schedule lines, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.