How To Fix CRM_SCHEDLIN302 - Enter the order quantity (No schedule line found)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 302

• Message text: Enter the order quantity (No schedule line found)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN302 - Enter the order quantity (No schedule line found) ?

  The SAP error message CRM_SCHEDLIN302 ("Enter the order quantity (No schedule line found)") typically occurs in the context of creating or processing sales orders, particularly when dealing with schedule lines in the SAP CRM (Customer Relationship Management) module. This error indicates that the system expects an order quantity to be specified, but it cannot find any corresponding schedule line for the item in question.
  Causes:
  
  Missing Schedule Line: The item in the sales order does not have a schedule line defined. Schedule lines are necessary for determining delivery dates and quantities.
  Incorrect Item Category: The item category may not be configured to allow schedule lines, or it may not be set up correctly in the system.
  Configuration Issues: There may be issues with the configuration of the sales order type or item category that prevent the creation of schedule lines.
  Incomplete Data Entry: The user may have not entered the required order quantity or other necessary details in the sales order.
  
  Solutions:
  
  Check Schedule Lines: Ensure that the item in the sales order has a schedule line. You can do this by navigating to the item details in the sales order and checking if a schedule line exists.
  Enter Order Quantity: If the order quantity is missing, enter the required quantity in the sales order item details.
  Review Item Category Configuration: Check the configuration of the item category in the system to ensure that it is set up to allow schedule lines. This can be done in the customizing settings (transaction code SPRO).
  Check Sales Order Type: Ensure that the sales order type being used is configured correctly to handle schedule lines. This includes checking the relevant settings in the sales document configuration.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on the item category and schedule line settings.
  User Training: Ensure that users are trained on the correct procedures for entering sales orders and the importance of schedule lines.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to manage sales orders.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the error and identify any underlying issues in the configuration or data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.