How To Fix CRM_SCHEDLIN011 - CRM_SCHEDLIN_READ_DB: Read with schedule line GUID needs item GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 011

• Message text: CRM_SCHEDLIN_READ_DB: Read with schedule line GUID needs item GUID

What causes this issue?

You attempted to read a single schedule line from the database buffer,
with the help of the schedule line GUID.

System Response

Processing is terminated, as data consistency is no longer guaranteed.

How to fix this error?

Inform SAP Support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN011 - CRM_SCHEDLIN_READ_DB: Read with schedule line GUID needs item GUID ?

  The SAP error message CRM_SCHEDLIN011 with the description CRM_SCHEDLIN_READ_DB: Read with schedule line GUID needs item GUID typically occurs in the SAP CRM (Customer Relationship Management) module when there is an issue related to the retrieval of schedule line data. This error indicates that the system is trying to read schedule line information using a GUID (Globally Unique Identifier) for the schedule line, but it requires an associated item GUID to perform the read operation.
  Cause:
  
  
  Missing Item GUID: The most common cause of this error is that the system is attempting to access schedule line data without having the corresponding item GUID. The item GUID is necessary to establish a relationship between the schedule line and the item it is associated with.
  
  
  Data Integrity Issues: There may be data integrity issues in the database where the schedule line exists without a corresponding item, or the item GUID is not being passed correctly in the function call.
  
  
  Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling the GUIDs correctly, leading to this error.
  
  
  Configuration Issues: Incorrect configuration in the CRM system related to sales orders, quotations, or other documents that utilize schedule lines may also lead to this error.
  
  
  Solution:
  
  
  Check Item GUID: Ensure that the item GUID is being passed correctly in the function call or method that is trying to read the schedule line. You may need to debug the code to see where the item GUID is being set or passed.
  
  
  Data Consistency Check: Perform a consistency check on the database to ensure that all schedule lines have corresponding items. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure that it correctly handles the retrieval of schedule lines and that it always includes the item GUID when making calls to read schedule line data.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that might address this specific error. Sometimes, SAP releases patches or notes that provide solutions or workarounds for known issues.
  
  
  Consult Documentation: Review the SAP documentation related to CRM schedule lines and ensure that your implementation adheres to the recommended practices.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CRM_ORDER, CRM_SCHEDLIN, and others that may help you navigate and troubleshoot issues related to schedule lines.
  Tables: Understand the relevant database tables, such as CRMD_ORDER (for orders) and CRMD_SCHEDLIN (for schedule lines), to investigate the data directly.
  Debugging: Use the ABAP debugger to trace the execution of the program or function module that is generating the error to identify where the item GUID is missing.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.