How To Fix CRM_SAVEDSEARCH002 - Search cannot be saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SAVEDSEARCH - Messages for saved searches component (CRM_SAVEDSEARCH)

  • Message number: 002

  • Message text: Search cannot be saved

  • Show details Hide details
  • What causes this issue?

    The search cannot be saved.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    A software developer needs to investigate the problem.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SAVEDSEARCH002 - Search cannot be saved ?

    The SAP error message CRM_SAVEDSEARCH002 indicates that a search cannot be saved in the SAP Customer Relationship Management (CRM) system. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Authorization: The user may not have the necessary authorizations to save searches in the CRM system.
    2. Technical Issues: There may be technical issues with the system, such as database connectivity problems or system configuration errors.
    3. Data Integrity Issues: The data being used in the search may have integrity issues, such as missing required fields or invalid data types.
    4. Search Criteria Limitations: The search criteria defined may exceed the allowed limits or may not be valid for saving.
    5. System Configuration: The system may not be configured correctly to allow saving of searches.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to create and save searches. This can be done by checking the user's roles and authorizations in the SAP system.
    2. Review Search Criteria: Verify the search criteria being used. Ensure that all required fields are filled out correctly and that the criteria do not exceed any limits set by the system.
    3. Check for Technical Issues: Look for any technical issues in the system. This may involve checking system logs, database connections, and ensuring that the system is functioning correctly.
    4. Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying technical problems.
    5. System Configuration Review: Review the system configuration settings related to saved searches to ensure they are set up correctly.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Documentation: Refer to the official SAP documentation for CRM regarding saved searches to understand the requirements and limitations.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.

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