How To Fix CRM_SALES_MASS019 - Sales order header was only partially changed due to field check problems

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES_MASS - Messages for Sales Order Mass Change

• Message number: 019

• Message text: Sales order header was only partially changed due to field check problems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES_MASS019 - Sales order header was only partially changed due to field check problems ?

  The SAP error message CRM_SALES_MASS019 indicates that a sales order header was only partially changed due to field check problems. This typically occurs when there are validation issues with the data being processed in the sales order. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Field Validation Errors: The fields in the sales order header may not meet the required validation criteria. This can happen if mandatory fields are missing, or if the data entered does not conform to the expected format or value range.
  Custom Validation Logic: If there are custom validations implemented in the system (e.g., user exits, BAdIs), these may be causing the error if the data does not pass the checks.
  Inconsistent Data: There may be inconsistencies in the data being processed, such as incorrect customer information, invalid material numbers, or issues with pricing conditions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make certain changes to the sales order.
  
  Solution
  
  Check Error Log: Review the detailed error log or message log to identify which specific fields are causing the validation issues. This can often be found in the transaction where the error occurred.
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Check for any mandatory fields that may have been overlooked.
  Review Custom Logic: If there are custom validations in place, review the logic to ensure it is functioning as intended. You may need to consult with a developer or SAP consultant if custom code is involved.
  Test with Different Data: Try to replicate the issue with different sets of data to isolate the problem. This can help determine if the issue is data-specific or a broader system issue.
  Check Authorizations: Ensure that the user has the necessary authorizations to make changes to the sales order. If not, consult with your SAP security team to adjust the roles accordingly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order) or CRM_ORDER (CRM Order Management) to navigate and troubleshoot sales orders.
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales order processing and field requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users’ experiences.
  
  By following these steps, you should be able to identify and resolve the issues causing the CRM_SALES_MASS019 error message in SAP.