How To Fix CRM_SALES_MASS016 - Sales item was only partially changed due to field check problems

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES_MASS - Messages for Sales Order Mass Change

• Message number: 016

• Message text: Sales item was only partially changed due to field check problems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES_MASS016 - Sales item was only partially changed due to field check problems ?

  The SAP error message CRM_SALES_MASS016 indicates that a sales item was only partially changed due to field check problems. This typically occurs in the context of sales order processing within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Field Validation Errors: The error usually arises when certain fields in the sales order do not meet the validation criteria set in the system. This could be due to:
  
  Missing mandatory fields.
  Incorrect data formats (e.g., dates, quantities).
  Values that do not conform to predefined ranges or lists (e.g., invalid product codes).
  Inconsistent data between related fields (e.g., incompatible pricing or conditions).
  
  
  
  Custom Validation Logic: If there are custom validations implemented in the system (e.g., user exits, BAdIs), these may also trigger this error if the data does not meet the custom criteria.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to change certain fields, leading to partial updates.
  
  
  Solution:
  
  
  Review Error Details: Check the detailed error log or message to identify which specific fields are causing the issue. This can often be found in the application log or by using transaction codes like SLG1.
  
  
  Correct Data Entry: Ensure that all required fields are filled out correctly and that the data entered conforms to the expected formats and values. Pay special attention to:
  
  Mandatory fields.
  Data types (e.g., numeric, alphanumeric).
  Validity of values against the master data.
  
  
  
  Check Custom Logic: If there are custom validations, review the logic to ensure it is functioning as intended. You may need to involve a developer or SAP consultant if custom code is involved.
  
  
  Authorization Check: Verify that the user has the necessary permissions to make changes to the sales order. This can be checked in the user roles and authorizations.
  
  
  Testing: After making corrections, test the changes in a development or quality assurance environment before applying them in production.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific field requirements related to the sales order.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA01: Create Sales Order
  VA02: Change Sales Order
  VA03: Display Sales Order
  SLG1: Application Log for error details
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  
  
  User Forums and Communities: Engage with SAP community forums or user groups where similar issues may have been discussed. This can provide insights and solutions from other users who have faced the same problem.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.