How To Fix CRM_SALES002 - Sales data for unique ID &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 002

• Message text: Sales data for unique ID &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES002 - Sales data for unique ID &1 could not be found ?

  The SAP error message CRM_SALES002 indicates that the system could not find sales data for a specific unique ID (represented by &1). This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to access or process sales-related information.
  Causes:
  
  Data Not Available: The unique ID you are trying to access may not exist in the database. This could be due to data not being created, deleted, or archived.
  Incorrect Unique ID: The unique ID entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view the sales data associated with the unique ID.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing data.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the retrieval of sales data.
  
  Solutions:
  
  Verify Unique ID: Double-check the unique ID you are using to ensure it is correct and exists in the system.
  Check Data Availability: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to see if the sales data exists for the given ID.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales data. This can be checked with the help of a security administrator.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. You may need to run data synchronization jobs or check the middleware for errors.
  Consult Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on why the data could not be found.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing sales orders, SE16 for data browsing, and SLG1 for application logs.
  SAP Notes: Search for SAP Notes related to CRM_SALES002 for any patches or updates that may address this issue.
  Documentation: Review SAP documentation for CRM to understand the data model and how sales data is structured and accessed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_SALES002 error message.