How To Fix CRM_RULEPL_IL021 - The existing draft rules cannot be overwritten

CRM_RULEPL_IL021 - Overview

• Message type: E = Error

• Message class: CRM_RULEPL_IL - Messages for RulePolicy GENIL

• Message number: 021

• Message text: The existing draft rules cannot be overwritten

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RULEPL_IL021 - The existing draft rules cannot be overwritten ?

  The SAP error message CRM_RULEPL_IL021 indicates that there is an attempt to overwrite existing draft rules in the CRM (Customer Relationship Management) system, which is not allowed. This error typically occurs when you are trying to save or modify a rule that is already in draft status.
  
  Cause:
  
  Existing Draft Rules: The primary cause of this error is that there are already existing draft rules in the system that have not been finalized or deleted. The system prevents overwriting these drafts to maintain data integrity.
  User Permissions: In some cases, the user may not have the necessary permissions to modify or delete existing draft rules.
  System Configuration: There may be specific configurations or settings in the CRM system that restrict the overwriting of draft rules.
  
  
  Solution:
  
  
  Check Existing Drafts: 
  
  Navigate to the area where the rules are managed and check for any existing draft rules. You can usually find this in the CRM Rule Management area.
  If