How To Fix CRM_ROUTING_GROUP254 - Attribute &1: Value &2 contains invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 254

• Message text: Attribute &1: Value &2 contains invalid characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP254 - Attribute &1: Value &2 contains invalid characters ?

  The SAP error message "CRM_ROUTING_GROUP254 Attribute &1: Value &2 contains invalid characters" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data being processed, particularly with the values assigned to certain attributes. This error indicates that the value provided for a specific attribute contains characters that are not allowed or recognized by the system.
  Cause:
  
  Invalid Characters: The value assigned to the attribute contains characters that are not permitted. This could include special characters, spaces, or non-alphanumeric characters that the system does not accept.
  Data Format Issues: The data format may not comply with the expected format for that attribute. For example, if the attribute expects a numeric value but receives a string with letters or symbols.
  Configuration Issues: There may be configuration settings in the CRM system that define valid characters for certain attributes, and the provided value does not meet these criteria.
  
  Solution:
  
  Check the Value: Review the value assigned to the attribute indicated by &1 in the error message. Ensure that it does not contain any invalid characters. Remove or replace any special characters or spaces that are not allowed.
  Refer to Documentation: Consult the SAP documentation or the data model for the specific attribute to understand what characters are valid. This can help in formatting the value correctly.
  Data Validation: Implement data validation checks before submitting data to the CRM system. This can help catch invalid characters early in the process.
  Configuration Review: If you have access to the configuration settings, review them to understand the constraints placed on the attribute. Adjust the configuration if necessary, but ensure that any changes comply with business requirements.
  Testing: After making changes, test the input again to ensure that the error is resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to explore the data model and understand the attributes and their constraints.
  Debugging: If you have access to debugging tools, you can trace the process to see where the invalid value is being set and correct it at the source.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.