How To Fix CRM_ROUTING_GROUP249 - Attribute &1: Format &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 249

• Message text: Attribute &1: Format &2 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP249 - Attribute &1: Format &2 is invalid ?

  The SAP error message "CRM_ROUTING_GROUP249 Attribute &1: Format &2 is invalid" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the format of a specific attribute in a routing group. This error can arise during various operations, such as data entry, data import, or processing of CRM transactions.
  Cause:
  
  Invalid Format: The attribute specified (denoted by &1) is expected to follow a certain format (denoted by &2), but the provided value does not conform to this expected format. This could be due to incorrect data entry, data corruption, or issues with the data source.
  Configuration Issues: There may be a misconfiguration in the routing group settings or the attributes defined for the routing group.
  Data Type Mismatch: The data type of the attribute may not match the expected type (e.g., numeric, alphanumeric, date).
  Custom Development: If there are custom enhancements or developments in the CRM system, they may not handle the attribute correctly.
  
  Solution:
  
  
  Check Attribute Value: Review the value being entered for the attribute specified in the error message. Ensure that it adheres to the expected format. This may involve checking for:
  
  Correct data type (e.g., numeric vs. string)
  Length of the value
  Allowed characters (e.g., no special characters if not permitted)
  
  
  
  Review Configuration: Go to the configuration settings for the routing group and verify that the attributes are correctly defined. Ensure that the formats and data types are set up as intended.
  
  
  Data Validation: If the error occurs during data import or migration, validate the data being imported to ensure it meets the required formats and constraints.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the invalid format is being triggered. This may involve checking the code or logic that processes the attribute.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the attribute and its expected format.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your SAP CRM system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM configuration, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for order administration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_ROUTING_GROUP249" error message.