Message type: E = Error
Message class: CRM_RFND_VAL - refund value determination
Message number: 012
Message text: Deposit determination canceled because item unit of measure is initial
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CRM_RFND_VAL012
- Deposit determination canceled because item unit of measure is initial ?The SAP error message CRM_RFND_VAL012 indicates that the deposit determination process has been canceled because the item unit of measure (UoM) is initial or not specified. This typically occurs in the context of refund processing or deposit management in SAP CRM (Customer Relationship Management).
Cause: Initial Unit of Measure: The item in question does not have a defined unit of measure. This could happen if the item was not properly configured or if the data was not entered correctly during the transaction. Missing Data: The item might be missing essential data in the material master or sales order that is required for the deposit determination process.
Configuration Issues: There may be issues with the configuration settings in the system related to item types, pricing, or deposit management.
Solution: Check Item Configuration: Go to the material master record for the item in question and ensure that the unit of measure is defined correctly. If the item is a service
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