How To Fix CRM_RFND_VAL006 - Cond. value can only be determined for prices, discounts or surcharges

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RFND_VAL - refund value determination

• Message number: 006

• Message text: Cond. value can only be determined for prices, discounts or surcharges

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RFND_VAL006 - Cond. value can only be determined for prices, discounts or surcharges ?

  The SAP error message CRM_RFND_VAL006 indicates that the condition value can only be determined for prices, discounts, or surcharges. This error typically occurs in the context of pricing and billing in SAP CRM (Customer Relationship Management) when the system is unable to determine a valid condition value for a transaction.
  Causes:
  
  Incorrect Condition Type: The condition type being used may not be set up to handle the specific pricing scenario (e.g., it may not be configured for refunds or returns).
  Missing Condition Records: There may be no condition records available for the specific condition type in the pricing procedure.
  Pricing Procedure Configuration: The pricing procedure may not be correctly configured to include the necessary condition types for the transaction.
  Transaction Type: The transaction type being processed may not be compatible with the condition types defined in the pricing procedure.
  Master Data Issues: There may be issues with the master data (e.g., customer master, material master) that affect pricing determination.
  
  Solutions:
  
  Check Condition Types: Verify that the condition type being used is appropriate for the transaction. Ensure that it is set up to handle prices, discounts, or surcharges.
  Maintain Condition Records: Ensure that the necessary condition records are maintained for the relevant condition types. You can do this using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  Review Pricing Procedure: Check the pricing procedure assigned to the transaction. Ensure that it includes the necessary condition types and that they are correctly configured.
  Transaction Type Compatibility: Ensure that the transaction type being processed is compatible with the pricing procedure and condition types.
  Check Master Data: Review the relevant master data (customer, material, etc.) to ensure that it is correctly set up and does not have any inconsistencies that could affect pricing.
  Debugging: If the issue persists, consider debugging the pricing determination process to identify where the failure occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, V/08 (Pricing Procedure), and V/06 (Condition Types).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation on pricing procedures and condition types for a deeper understanding of how they work and how to configure them properly.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM pricing.