How To Fix CRM_R3_PO030 - Item &1 not copied to APO

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_PO - Messages for Distribution of Purchase Contracts to R/3

• Message number: 030

• Message text: Item &1 not copied to APO

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_R3_PO030 - Item &1 not copied to APO ?

  The SAP error message CRM_R3_PO030, which states "Item &1 not copied to APO," typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP APO (Advanced Planning and Optimization). This error indicates that a specific item in a sales order or another document is not being transferred to the APO system as expected.
  Causes:
  
  
  Configuration Issues: There may be configuration settings in either the CRM or APO system that prevent the item from being copied. This could include settings related to the integration model or the data transfer process.
  
  
  Missing Master Data: The item may not have the necessary master data in APO, such as product master data, which is required for the item to be processed.
  
  
  Item Status: The item may have a status that prevents it from being transferred. For example, if the item is marked as inactive or if there are issues with its availability.
  
  
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and APO systems, such as different unit of measure or product codes.
  
  
  Custom Logic: If there are custom enhancements or user exits in place, they may be affecting the copying process.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings in both CRM and APO to ensure that the integration is set up correctly. This includes checking the integration model and ensuring that the relevant items are included.
  
  
  Verify Master Data: Ensure that the necessary master data for the item exists in the APO system. This includes checking the product master, location data, and any other relevant data.
  
  
  Review Item Status: Check the status of the item in the CRM system. If it is inactive or has any restrictions, resolve those issues.
  
  
  Data Consistency Check: Perform a data consistency check between the CRM and APO systems to identify any discrepancies that may be causing the issue.
  
  
  Debugging: If the issue persists, consider debugging the data transfer process to identify where the failure occurs. This may involve looking at the logs or using transaction codes like SLG1 to check for error messages.
  
  
  Consult Documentation: Refer to SAP notes and documentation related to CRM and APO integration for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as SMQ1 and SMQ2 to monitor the queues for asynchronous processing, or SLG1 to check application logs for more detailed error messages.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Model: Review the integration model settings in transaction CRO1 to ensure that the relevant objects are included for transfer to APO.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.