How To Fix CRM_R3_PO020 - Document number missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_PO - Messages for Distribution of Purchase Contracts to R/3

• Message number: 020

• Message text: Document number missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_R3_PO020 - Document number missing ?

  The SAP error message CRM_R3_PO020: Document number missing typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to process a document (like a purchase order or sales order) that requires a document number, but that number is not provided or is missing.
  Causes:
  
  Missing Document Number: The most straightforward cause is that the document number is not being passed to the system. This could be due to user error or a system configuration issue.
  Incorrect Configuration: The integration between SAP CRM and SAP R/3 (or other connected systems) may not be set up correctly, leading to missing data.
  Data Transfer Issues: If data is being transferred from one system to another (e.g., from CRM to R/3), there may be issues in the data transfer process that result in missing document numbers.
  User Input Error: Users may forget to enter the document number when creating or processing a transaction.
  
  Solutions:
  
  Check Input Fields: Ensure that the document number field is filled in correctly when creating or processing the document. If it is a manual entry, verify that the user is entering the correct information.
  Review Configuration: Check the configuration settings in both SAP CRM and SAP R/3 to ensure that the integration is set up correctly and that document numbers are being generated and passed as expected.
  Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any logs related to the error. This can provide insights into what might be going wrong.
  Data Transfer Monitoring: If the document number is supposed to be transferred from another system, monitor the data transfer process to ensure that it is functioning correctly and that all required fields are being populated.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for order management, SE80 for development work, and SLG1 for application logs.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  User Training: Ensure that users are trained on the correct procedures for entering and processing documents in SAP CRM to minimize user errors.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.