How To Fix CRM_QUALIF010 - Qualification requirements for transaction type &1 not possible

CRM_QUALIF010 - Overview

• Message type: E = Error

• Message class: CRM_QUALIF - Qualification Requirement Set

• Message number: 010

• Message text: Qualification requirements for transaction type &1 not possible

What causes this issue?

The leading business transaction category for transaction type "&V2&"
(&V1&) is "&V4&" (&V3&).
Qualification requirements can only be assigned to transaction types
with the following leading business transaction categories:
CRM Service Process (BUS2000116)
CRM Complaint (BUS2000120)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_QUALIF010 - Details

• The SAP error message CRM_QUALIF010 indicates that there are qualification requirements for a specific transaction type that cannot be fulfilled. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or process a transaction (like a sales order, service request, etc.) that has certain prerequisites or conditions that are not met.
  
  Cause:
  
  Missing Qualification Requirements: The transaction type you are trying to use has specific qualification requirements that are not satisfied. This could be due to missing data, incorrect settings, or other prerequisites that need to be fulfilled.
  
  Configuration Issues: The configuration for the transaction type may not be set up correctly in the system. This could involve settings in the CRM customizing or in the related business processes.
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction, which can lead to qualification checks failing.
  Inconsistent Data: There may be inconsistencies in the master