How To Fix CRM_Q3412 - Code group &1 has not been released in catalog &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_Q3 - QM Master Data Messages: Catalogs

  • Message number: 412

  • Message text: Code group &1 has not been released in catalog &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_Q3412 - Code group &1 has not been released in catalog &2 ?

    The SAP error message CRM_Q3412 indicates that a specific code group (identified by &1) has not been released in the specified catalog (identified by &2). This error typically occurs in the context of Quality Management (QM) or Customer Relationship Management (CRM) modules when trying to use a code group that is not available for selection.

    Cause:

    1. Code Group Not Released: The primary cause of this error is that the code group you are trying to use has not been released in the specified catalog. This means that the code group is either still in development or has not been made available for use in the system.
    2. Configuration Issues: There may be configuration issues in the system where the code group is not properly linked to the catalog.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the code group or catalog.

    Solution:

    1. Release the Code Group:

      • Navigate to the relevant configuration settings in SAP.
      • Go to the transaction code for maintaining code groups (e.g., SPRO for customizing).
      • Find the specific code group and ensure it is released in the catalog. This may involve setting the status of the code group to "Released" or similar.
    2. Check Catalog Configuration:

      • Ensure that the catalog is correctly configured to include the code group. You may need to add the code group to the catalog if it is missing.
      • Verify that the code group is assigned to the correct catalog and that there are no discrepancies.
    3. User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the code group and catalog.
      • If needed, consult with your SAP security team to adjust the user roles.
    4. Consult Documentation:

      • Review SAP documentation or help files related to the specific code group and catalog to ensure that you are following the correct procedures.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (CRM Order Management), or QM related transactions if applicable.
    • SAP Notes: Search for SAP Notes related to CRM_Q3412 for any known issues or patches that may address the problem.
    • System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to resolve the CRM_Q3412 error and ensure that the code group is properly released and configured in the catalog.

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