How To Fix CRM_Q3402 - Enter a catalog of catalog category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 402

• Message text: Enter a catalog of catalog category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3402 - Enter a catalog of catalog category &1 ?

  The SAP error message CRM_Q3402, which states "Enter a catalog of catalog category &1," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a catalog, but the system does not have the necessary catalog information.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Catalog: The user has not selected a catalog that corresponds to the specified catalog category.
  Incorrect Configuration: The catalog category may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to access the catalog.
  Data Inconsistency: There may be inconsistencies in the data related to catalogs and catalog categories.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select a Catalog:
  
  Ensure that you have selected a valid catalog that corresponds to the catalog category specified in the error message. You can do this by navigating to the relevant section in the CRM application and selecting the appropriate catalog.
  
  
  
  Check Catalog Configuration:
  
  Verify that the catalog category is correctly configured in the system. You may need to consult with your SAP administrator or check the configuration settings in the SAP CRM system.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the catalog. If not, you may need to request additional permissions from your SAP security team.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all catalogs and catalog categories are correctly linked and that there are no missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on catalog management in CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to catalog management in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Customization: If you are responsible for system customization, review the settings in the customizing transaction (SPRO) related to CRM catalogs and categories.
  User Training: Ensure that users are trained on how to properly select and manage catalogs within the CRM system to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the CRM_Q3402 error and continue with your tasks in SAP CRM.