How To Fix CRM_Q3161 - Data locked by user & (can only be displayed)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 161

• Message text: Data locked by user & (can only be displayed)

What causes this issue?

You tried to get change access to data that is currently being processed
by user &V1&.

System Response

The system only allows data to be changed by one user at one time.

How to fix this error?

You can do one of the following:
Confirm the message to view the data in display mode
Exit the transaction and try again later
Hinweis
So as not to block code groups for all users, try to avoid editing the
entire catalog. Instead, call only the code group you require.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3161 - Data locked by user & (can only be displayed) ?

  The SAP error message CRM_Q3161 indicates that a particular data record is locked by a user, which means that the data can only be displayed and not modified or deleted. This typically occurs in SAP Customer Relationship Management (CRM) systems when a user is currently editing or has opened a transaction that involves the data in question.
  Cause:
  
  User Lock: The most common cause is that another user is currently editing the data, which locks it for other users to prevent conflicts.
  Session Timeout: Sometimes, if a user has an open session that times out, the lock may not be released immediately.
  Background Jobs: A background job may be processing the data, which can also lead to a lock.
  Technical Issues: Occasionally, technical issues or bugs in the system can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If another user is editing the data, the simplest solution is to wait until they finish and release the lock.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user is holding the lock and the object that is locked.
  
  If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
  
  
  Communicate with Users: If you identify the user who has the lock, you can communicate with them to understand if they can release the lock.
  System Administration: If the lock persists and is causing issues, it may require intervention from a system administrator to investigate and resolve any underlying issues.
  Review Background Jobs: Check if any background jobs are running that might be locking the data. You can use transaction code SM37 to monitor background jobs.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks is crucial. Locks are typically managed at the database level to ensure data integrity.
  User Authorizations: Ensure that users have the appropriate authorizations to manage locks and access the data they need.
  Performance Monitoring: Regularly monitor system performance and lock situations to prevent bottlenecks in user operations.
  Documentation: Refer to SAP documentation or support notes for specific details related to your version of SAP CRM, as there may be version-specific considerations.
  
  If the issue persists or if you are unsure about taking any actions, it is advisable to consult with your SAP Basis team or SAP support for further assistance.