How To Fix CRM_PSOB_CHECK051 - No entry exists for item category &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PSOB_CHECK - Messages for Checks on Contract Object

  • Message number: 051

  • Message text: No entry exists for item category &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PSOB_CHECK051 - No entry exists for item category &1 ?

    The SAP error message CRM_PSOB_CHECK051 with the description "No entry exists for item category &1" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a valid entry for a specified item category in the relevant configuration tables. This can happen during various processes, such as creating or processing sales orders, service orders, or other documents that involve item categories.

    Cause:

    1. Missing Configuration: The item category specified in the error message does not have a corresponding entry in the configuration tables. This could be due to:

      • The item category not being defined in the system.
      • The item category being incorrectly configured or deactivated.
    2. Incorrect Item Category: The item category being used may not be appropriate for the transaction or document type being processed.

    3. Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport that resulted in missing entries.

    Solution:

    1. Check Item Category Configuration:

      • Go to the configuration settings in SAP (Transaction Code: SPRO).
      • Navigate to the relevant area for item category configuration (e.g., Sales and Distribution or CRM).
      • Verify that the item category in question is defined and properly configured.
    2. Create or Modify Item Category:

      • If the item category does not exist, you may need to create it.
      • If it exists but is not configured correctly, make the necessary adjustments.
    3. Check Transaction Type:

      • Ensure that the item category is appropriate for the transaction type you are working with. You may need to adjust the item category based on the document type.
    4. Transport Issues:

      • If the issue arose after a transport, check the transport logs for any errors.
      • Ensure that all necessary configurations were included in the transport request.
    5. Consult Documentation:

      • Review SAP documentation or help resources for specific details on the item category and its requirements.
    6. Testing:

      • After making changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may find it useful to use transaction codes like SE11 (Data Dictionary) to check the relevant tables or SE80 (Object Navigator) to explore the object repository.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.

    If the problem persists after following these steps, it may be necessary to involve your SAP Basis or functional team for further investigation.

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